A Primer on Dealing with Cox Communications

Joined
Sep 13, 2007
Messages
12,670
Location
Northern VA suburb of Washington, DC
if the engineer visits and finds the fault is in your house wiring, they will fine you £130. I'm sure even Cox don't do that!
That's only because the wiring is done by Cox using their materials. Otherwise, I'm sure they would find an excuse to fine the customer.

My contract says that if I decide to stop doing business with them, I have to take the rented products such as cable boxes and remote controls to one of their offices. Even though I've been their customer for 33 years, they say they won't pick up those things at my home. So, when that day comes, and assuming I've got four items to return to them, I'm going to set them on the floor in the four corners of the store, take photos of them, and let them know that I've fulfilled my contractual responsibilities.
 
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