An unknown error occurred.

Joined
Sep 6, 2020
Messages
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Location
Vancouver, Canada
Brand spanking new Z5. Plug it in, go to import into Lightroom and boom, 90% for some reason fail with:

Some import operations were not performed.
An unknown error occurred. (69)

1599722545474.png
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Some neat test shots I'd like to get at. I've restarted both. Tried as DNG. Tried a different USB cable. Google hits are slim to none for some reason.

Thanks for input!
- Ernst
 
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Joined
Nov 14, 2005
Messages
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Location
Winter Haven, florida
Welcome to the cafe. Sorry you are having issues.
When this happens to me, and it has, it is usually a formatting issue with the card or the reader. I doubt there is anything wrong with your camera- but testing will soon tell.
Not sure why you have duplicate files.
A couple of basic things to try:
Can you see the images on the camera? Put the card back in the camera and try. I assume you chimped and saw images while you were shooting?
How was the card formatted? Should be formatted in camera. Is this a new card? Bad cards do happen.
Try a different card, formatted in camera.
Try a different card reader.
Let us know what you find. Good luck with your new camera.
Gary
 
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  • #8
OK lots of great thoughts here.

I have the camera set to use the cards as redundancy (1+2) so perhaps Lightroom is reading off both cards and that's why I'm seeing duplicate attempts?
Chimping - awesome term and new to me. I usually disable auto-preview and only check once in a while. That said, I can see all the photos on the camera with either card or both cards installed.
Both cards are Sandisk Extreme Pro 64 GB from my old D7100. I formatted them in the Z5 before using.
I tried reading them with a little USB2.0 reader I have as well as copied them to a local drive, still no joy. File sizes look appropriate 26-30 MB.

Downloaded the newest DNG-converter from Nikon. I'm really hesitant to use DNG as it's proprietary and if I ever change software I could run into trouble. I 99.9% want to stick with NEF. That said... still problems!
1599887245988.png
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I'm running the latest - Lightroom Classic 9.4.

I've also tried just using one card, reformatting in camera. Still same unknown error. =(


ES
 
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Joined
Jun 12, 2007
Messages
1,488
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UK
As mentions you need to find which is causing the problem, via reader- via camera- editing suite. The first two I would download onto seperate files and check. If ok then it is the editing suite so delete it and reinstall. if it continues then use a different one and try that instead
 
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We're number 1! We're number 1!

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  • #16
More investigating into the comments of this post show that folks with the FTZ adapter and many non-Nikon lenses or older Nikon lenses (but still electronic) have the same issue.

https://feedback.photoshop.com/phot...pport-nikkor-16mm-f2-8d-with-nikon-z5-and-ftz

The official reply from Adobe is: "I just wanted to let you know that we are aware of this issue. A bug has been filed and engineering is investigating."

But some folks are saying that Capture One can't open them as well so it's unclear where who needs to fix this. *sigh*
 
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