Last year, I bought the following actions and plugins from FM: FM Frames, BW Workflow Pro Plugin (Mac version), ISOx Pro Plugin v1.1 (Mac version). I really love these products. Unfortunately, one of my hard drives went bad a few week ago and I lost everything that was on it including those 3 files. I wish I had burnt these on a CD somewhere but I did not. I tried downloading them again from the FM site using the link provided with the receipt I received by email but I get an arror message stating that my download period has expired. I have sent numerous emails through the FM site and have not received a single answer yet. This is really frustrating as I trusted FM to offer much more support then that. I paid more than $60 USD for the 3 products and now it looks like I'll have to pay them once more in order to download them again... I guess I'll try one more time if if it fails, I'll start looking for alternatives. I'm not sure I want to do business with him again.