1. 

   Electromen

   9,532

   Jul 29, 2005

   Pittsburgh, Pa.

   My Mac Book Pro had a sticking power button.
   
   I sent it Tuesday, here it is Thursday and the MCP is back home already.
   
   thanks Apple

    

   Electromen, Apr 12, 2007

   #1
2. 

   dmwphoto

   22,474

   Mar 18, 2005

   Richmond, Va

   very cool! Curious how they did that unless you took it in. Shipping alone would have eaten more time even at overnight both ways.

    

   dmwphoto, Apr 12, 2007

   #2
3. 

   Electromen

   9,532

   Jul 29, 2005

   Pittsburgh, Pa.

   I'm amazed Dave,
   
   Friday - I called about the problem
   Monday - I received an empty box for shipping with prepaid labels.
   Tuesday - DHL picked up the box
   Thursday - MBP was returned to me before noon.
   
   All under warranty, paid for by Apple

    

   Electromen, Apr 12, 2007

   #3
4. 

   dmwphoto

   22,474

   Mar 18, 2005

   Richmond, Va

   that is first class!

    

   dmwphoto, Apr 12, 2007

   #4

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