D2H repair question (long post)

Marshall,

I haven't heard about that problem. But if you are having any recurrence of the problem at all, I would definitely send it back to Nikon within to gauruntee period of the warranty service. You don't want to wait until later when it happens every time, or risk the warranty having expired by the time it completely fails, or even Nikon possibly claiming it was physically damaged (not warranty applicable). I'd send it back with a letter describing exactly which lens and when/how it happens.

 

Yeah, but you don't wanna use the Mack warranty unless you have to. I recently sent my D2H back to Nikon for the famous light meter issue. It was at least one full month out of warranty. I do have the Mack 5 year warranty (4 years left), but when I called Mack they told me it would take up to two months to get it repaired and returned! Nikon received my camera on 18 August and its now on it's way back to me, with "complimentary service". The thing is, I'm not sure if the gauruntee of service is for 30 or 90 days, but if they get it back within that period they have to fix it no questions asked. If you send it later there is always the possibility they might claim it was from external damage. Hold them to the warranted service that was already performed. Since it's a return on a failed repair, they might get it back to you sooner as a priority. I'm sure they would if you sent a nice letter about that.

BTW, I've kept in good communication with Nikon ever since they received my D2H. As a result they even called me to let me know when it was completed and getting sent back. I know some people don't have this kind of luck with an expired warranty, but good communication probably has something to do with how they've treated me in my case.

 

Marshall,

First, welcome to the Cafe. Second, your post isn't wordy at all. You should see some of the novelettes we get from time to time. :smile:

I have a D2H that is a little over a year old (new May '04), and I also get the fEE error from time to time. Mine has over 50K shots on it, and has had the metering fix. When I get the error, I just power off and back on and it clears. I get it about once every few weeks, or about every 1,000 to 2,000 shots.

I have always just assumed that it was due to momentary loss of good contact between the lens and cam that causes the internal processor to get confused. Now you have me worried.

 

There shouldnt be any loss of contact with a properly secured lens. In fact I don't see how the actual contacts could become loose at all. It really sounds like a potential wiring short or other electronic issue to me.

 

When I collected my D100 from Nikon Service repair in Hong Kong, I was told that service warranty was 90 days.