D500 battery exchange

Joined
May 11, 2006
Messages
42,071
Location
CHARLOTTE
Real Name
Randy
I sent mine July 9.Nikon received them July 14 and I have not heard from them.Getting nervous.
Call melville
They are struggling over the phone, anything else would be even worse.
They had my 500 for 4 weeks waiting on a part then returned the lens to me without having cleaned the huge bird poop on the front, another week to get a ship label and they have the lens again, going on 2 months now for an AF adjustment and cleaning. Something is broken in Melville
 
Joined
Feb 22, 2005
Messages
4,375
Location
CT USA
I wonder if Melville sent some techs to the Olympics? Might explain why they appear short-staffed.
 
Joined
Feb 22, 2005
Messages
4,375
Location
CT USA
Got off the phone with service as I was checking the status of a lens I sent in a week ago. Seems they are running at least a week behind, my lens hasn't even been logged in to the system yet after a week. Means that it'll be 3 maybe 4 weeks before I see it again. I was told the reason is they are getting swamped with D750's, guess there is a service advisory on the shutters. Had I known, I wouldn't have sent my lens in....
 
Joined
Feb 22, 2005
Messages
4,375
Location
CT USA
Got off the phone with service as I was checking the status of a lens I sent in a week ago. Seems they are running at least a week behind, my lens hasn't even been logged in to the system yet after a week. Means that it'll be 3 maybe 4 weeks before I see it again. I was told the reason is they are getting swamped with D750's, guess there is a service advisory on the shutters. Had I known, I wouldn't have sent my lens in....
And they did say they sent a few techs to the Olympics so they are short-staffed.
 
Joined
Jun 14, 2016
Messages
328
old thread i know but i only just got around to sending an old battery in.
sent Thursday received new one in the post Tuesday. 5 days including postage both ways and the weekend. I'm suitably impressed :).
 
Joined
May 2, 2014
Messages
169
Little bit offtopic, yesterday was a great day for shooting bitterns.Went with a fully charged battery, although it showed 95% at start, 911 images later it showed 81%, at the end of the day with more than 1700 images and around 5 min of video it was around 50% left.Nikon batteries truly are beasts!
 
Joined
Dec 21, 2007
Messages
135
Location
Israel
Little bit offtopic, yesterday was a great day for shooting bitterns.Went with a fully charged battery, although it showed 95% at start, 911 images later it showed 81%, at the end of the day with more than 1700 images and around 5 min of video it was around 50% left.Nikon batteries truly are beasts!
Where do you find batteries like that? :-(
 
Joined
Sep 14, 2008
Messages
1,761
Location
Lansing MI
Little late to the game here, but I just sent in 2-01 versions and got back 2-20 versions, battery casing is now gray as opposed to my original 20 version which was black. Anyone else??
 
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