So I turned the laptop on last night and out of the blue ended with a system crash. It happens ... I can deal with that. I save all my files to an external drive and back them up, so no files were lost. My question is ... I had Adobe CS5 loaded (purchased online and one copy downloaded to the laptop, the other to the desktop. How do I go about retrieving that licensed copy and getting itloaded onto a new laptop? I can't uninstall from the old laptop cos' it is dead as a doornail. Since it was an online purchase that was downloaded, I don't have the disks. Has anyone else had to do this? Should I contact Adobe? (good luck to me getting someone who speaks English to help me). Would they even believe me? I am sure this has had to happen to others ... just looking to see what I can do to restore it. Any suggestions?