Good experience with Tamron

Discussion in 'Lens Lust' started by Cope, Apr 11, 2007.

  1. Cope

    Cope

    Apr 5, 2007
    Houston, Texas
    I bought a Tamron 28-70 f2.8 with my D200. The Tamron had a $10 rebate, and after making sure I didn't have a focus issue, i started getting all the paperwork together. I cut out the UPC code and placed it on my desk. By the time I printed ou a copy of my invoice, filled in the rebate form and filled out the questionnaire, the UPC code had vanished. After a 15 minute search, I emailed Tamron Customer Service and asked if there was a way to get the rebate without the barcode. I expected a sorry, no way type response. This morning I received a nice email from Tamron instructing me to mail the rebate paperwork to her and she would get it handled for me. I accidentally found the barcode later, and didn't need any help, but I thought I would pass along a positive experience with a vendor.
     
  2. That's pretty impressive... most companies will use any excuse they can to screw you out of a rebate... Linksys denied one for me because I used red ink...
     
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