iPhoto problem - lost files?

Joined
May 5, 2005
Messages
24,328
Location
SW Virginia
My daughter is an avid Macophile, but last week had a problem with downloading files from a video camera to her MacBook Pro. I'll let her describe it in her own words:

"Here's what happened. I was getting ready to video an event, so the night before I plugged in my Flip camera to my MacBook Pro, and iPhoto automatically opened to import the videos. It seemed to import all the videos from the camera; it took about 5 minutes and flashed the thumbnails on the screen as it was in process. After iPhoto had (presumably) imported all the videos, it asked if I wanted to keep or delete the originals from the camera. Although I usually don't have iPhoto delete my videos, this time I was in a bit of a rush and figured I'd save a step by having iPhoto delete them this time, so I clicked "delete originals." Immediately afterward, iPhoto shut down with the error message "the application iPhoto has unexpectedly quit. Would you like to report the problem to Apple?" I said no, and then re-opened the program to review my videos, and found that they weren't in the iPhoto library (I looked under "last import" and "events"). I unplugged the Flip camera and checked it, and the videos were no longer there either.

Can anyone help me find these lost videos? As far as I can tell, iPhoto doesn't catalog photos and video files in a way that is easily accessible outside of the program (i.e. through Finder). I have not done any further imports into iPhoto since this incident.

Any help would be much appreciated. Thanks so much."

Can any of you knowledgeable Mac folks help her out?
 
Joined
May 7, 2005
Messages
931
Location
Home: Columbia, MD, USA; Present: Bogota, Colombia
Jim,

I don't use iPhoto but I know that it uses a folder structure to store all the files it imports. If nothing else a trip to the Genius Bar at an Apple store should help her find the files.

Also, tell her not to delete files until she has verified that they loaded OK. (I know she already learned that lesson.)
 
Joined
May 5, 2005
Messages
24,328
Location
SW Virginia
Jim,

I don't use iPhoto but I know that it uses a folder structure to store all the files it imports. If nothing else a trip to the Genius Bar at an Apple store should help her find the files.

Also, tell her not to delete files until she has verified that they loaded OK. (I know she already learned that lesson.)

Thanks, Scott. Nearest Genius Bar is probably 4 hours drive from us.
 
Joined
Jun 12, 2009
Messages
1,111
Location
lakewood, ohio
they are probably still on the flip IF she did not try to write anything else to it.

i would check a flip forum on how to get back deleted files.
 
Joined
May 5, 2005
Messages
24,328
Location
SW Virginia
Problem resolved

Just got this note from my daughter:

OK, I just talked to a nice technician at AppleCare and he helped me find them. They were catalogued under a date in December (the date of the first video recorded, instead of the date of the other night when I imported them) so they were buried under more recent items and I couldn't recognize them. And they disappeared from the "last import" folder when the application quit.

Thanks to you and your Nikon cafe colleagues for your help!
 

Latest posts

Links on this page may be to our affiliates. Sales through affiliate links may benefit this site.
Nikon Cafe is a fan site and not associated with Nikon Corporation.
Forum post reactions by Twemoji: https://github.com/twitter/twemoji
Forum GIFs powered by GIPHY: https://giphy.com/
Copyright © Amin Forums, LLC
Top Bottom