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Just wanted to share my pain

Discussion in 'General Discussion' started by F15Todd, Feb 3, 2005.

  1. F15Todd

    F15Todd

    1,483
    Feb 1, 2005
    Tennessee
    :evil:
    I placed two orders with B&H, one shipped on 12 Jan and the other on 23 Jan. Today I got the order that shipped on 23 Jan, but the first order that shipped on the 12th is missing. It has my new TC-17E an extra SB-800, and some other stuff. These are toys I want, and I want NOW.

    B&H is really good about getting me stuff to the UK., but now I have to wait 35 days from the shipping date to do insurance paperwork with B&H.
     
    F15Todd, Feb 3, 2005
    #1
  2. F15Todd

    F15Todd

    1,483
    Feb 1, 2005
    Tennessee
    After a long 45 day wait, I just got an email from B&H that they are reshipping my lost order.
     
    F15Todd, Mar 6, 2005
    #2
  3. realeyz

    realeyz

    145
    Mar 4, 2005
    Portland, OR, USA
    I feel your pain.
     
    realeyz, Mar 6, 2005
    #3
  4. greyflash

    greyflash

    30,031
    Jan 29, 2005
    St. George, Utah
    Hope you get them OK. I know how frustrating this can be.
     
    greyflash, Mar 6, 2005
    #4
  5. Bob the Spiderman

    Bob the Spiderman

    1,524
    Feb 9, 2005
    Penryn Cornwall England
    Good Gracious.

    Does it really take that long before a laost shipment can be traced?

    All my experience with FEDX and UPS means that you can track a parcel from the moment of leaving the USA to the arrival at your door.

    So what went wrong to allow the parcel, (1st order), to take almost 3 months to arrive.

    BW. Bob F. Cornwall.
     
    Bob the Spiderman, Mar 7, 2005
    #5
  6. F15Todd

    F15Todd

    1,483
    Feb 1, 2005
    Tennessee
    B&H used USPS to ship my order. It's kind of odd, but with my job in the United Kingdom I have use of a US mailing address. B&H's policy with their insurance is to wait 45 days just to see if it's found. After 45 days I can fax off a statement and they will reship.
     
    F15Todd, Mar 7, 2005
    #6
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