Nikon Capture Serial Problem!

Discussion in 'General Discussion' started by jgrove, Sep 21, 2005.

  1. jgrove

    jgrove

    489
    Apr 13, 2005
    Halesowen,UK
    I have upgraded NC on my kaptop to v4.3.1 and now it asks for a new serial nos, the one that came with my boxed v4 doesnt work!

    Can anyone help? Can Nikon sort it out for me?

    Thanks
     
  2. Jim, I had a similar problem and just called Nikon. They were very nice an did help me.
     
  3. You need to install the new version of NC over the existing registered version (ie do not remove the existing earlier version). I did a sequential upgrade installing each update as they came along and had no problems so you just might have to download 4.1 and 4.2 off the Nikon web site - they are there but well hidden :mad:
     
  4. MontyDog

    MontyDog

    Jan 30, 2005
    #1064 - You have an error in your SQL syntax;
     
  5. jgrove

    jgrove

    489
    Apr 13, 2005
    Halesowen,UK

    Tried to go from 4 to 4.2 then to 4.2.1 and it started to ask for the new serial nos! Eeeeerrr looks like a call to NPS UK in the morning!
     
  6. nfoto

    nfoto Guest

    Upgrade from 4.0 to 4.1, *then* to 4.2, and go on to 4.3 and finally 4.3.1. No issues with license numbers.

    There was a license key change between 4.1 and 4.2 which precipitated a lot of problems for people, unless you follow the main upgrade path as outline above.
     
  7. jgrove

    jgrove

    489
    Apr 13, 2005
    Halesowen,UK

    Can anyone help out with the 4.1 upgrade as i no longer have it, Thanks
     
  8. MontyDog

    MontyDog

    Jan 30, 2005
    #1064 - You have an error in your SQL syntax;
     
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