Nikon service!!!!

Joined
Mar 2, 2008
Messages
1,770
Location
Greenlawn NY
I took my D300 in for a cleaning.. I had a Spec of dust on my sensor that I could not get rid of.. So I took it in to the Melville office and explained that my wife is about to pop any day now.. So they took it in right away and cleaned it on the spot for me.. I was Thrilled!!!! Great service.. The only thing is that they updated my Firmware and now I cant get 8FPS with out the Expensive battery anymore..
 
F

fivegrand

Guest
Yep - Melville's service turnaround is awesome.

One of my D2H's shutter exploded, I sent it off on Monday, they pretty much rebuilt the whole camera (new shutter, metering CCD, card slot door, grip surfaces, aperture control assembly) and I had it back on Friday, the total cost being less than $50 (and that was for the shipping).
 
Joined
Apr 1, 2007
Messages
2,157
Location
Queens, NY
Yes!!!! The Melville office in my view is outstanding..........quick turnaround, professional service. Since I work near the area, I hand carry my stuff for service, and pick up.
 
Joined
Dec 7, 2007
Messages
973
Location
NJ
I took my D300 in for a cleaning.. I had a Spec of dust on my sensor that I could not get rid of.. So I took it in to the Melville office and explained that my wife is about to pop any day now.. So they took it in right away and cleaned it on the spot for me.. I was Thrilled!!!! Great service.. The only thing is that they updated my Firmware and now I cant get 8FPS with out the Expensive battery anymore..
8 FPS w/o grip? Did they put a different firmware out that I didn't know about for the D300?
 
Joined
Mar 2, 2008
Messages
1,770
Location
Greenlawn NY
  • Thread Starter Thread Starter
  • #6
Do a search on this site.. There was a few settings that you did and was able to get it.. It worked fine until the upgrade..
 
Joined
Aug 23, 2007
Messages
14
Location
New York
I've had three experiences, two drop-offs and one mail-in, all with Melville. Whether repair, warranty or just a cleaning, I found the turnaround to be very fast, the information to be accurate, and the service to be excellent!
 
Joined
Feb 13, 2006
Messages
7,801
Location
on five beautiful acres in Hudson Ohio
My D300 is going to Melville tomorrow for service to repair/reset or whatever they have to do to get the autofocus to work correctly. I hope they don't keep it as long as they kept my 70-200 VR (never focused at f/2.8 from factory)-6weeks, and my 80-400 Vr which had to be repaired when dropped two months!. Always waiting for parts.
 
Joined
Jun 16, 2008
Messages
314
Location
Los Angeles, Ca.
The First one was Free.. after that I think he said $49
Thats good to know as I have heard the first cleaning can be the worst on a D3. With the El Segundo location less than an hour drive from me I think I will bring it to them for the first one.
 
Joined
Mar 2, 2008
Messages
1,770
Location
Greenlawn NY
  • Thread Starter Thread Starter
  • #14
Call first! Make sure it is free to you, I did tell him about my Prego wife that is about to go any day now.. I don't know if that is what made him do it for free and same day..
 
Joined
Jun 16, 2008
Messages
314
Location
Los Angeles, Ca.
Call first! Make sure it is free to you, I did tell him about my Prego wife that is about to go any day now.. I don't know if that is what made him do it for free and same day..
Will do, but even if it is $49, that doesnt seem too bad considering some of the horror stories I have been reading of users and their first time sensor cleaning.

BTW, congratulations on the news of your new addition to your family.
 
Joined
Mar 20, 2007
Messages
1,993
Location
nyc
melville is taking care of a problem that surfaced on my d80 2 months out of warranty and doing it as a warranty repair as i learned yesterday,,,,
 
Joined
Dec 7, 2007
Messages
973
Location
NJ
Sent my D300 to Melville today for a sensor cleaning. $28.00 plus return shipping of $12.00.
 

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