How do you become an NPS member?
That's nice. I recently got a letter from the explaining to me that in spite of all the money I have spent with the over the past years, if I wanted to continue to receive their 'free' magazine, I would have to pay for it.
They really need to do more for their paying consumer/semipro customers, and not just the professional ones.
For those of us that lived that experience, service by Nikon today is not in a par with what it was then.
oooh, i wonder if NPS Australia is sending out such things.....
the 'best' benefit my NPS membership has gotten me is loan kit when my camera gear was knocked off a few years ago.
i rang Jan, our then NPS rep (RIP), she told me to get my butt into Nikon Australia where she was waiting with an F4, flash, 20, 50 and 80-200 glass.
not a full kit compared to what was knocked off, but enough gear that i could keep working while the insurance company scratched their butt.
all it required was my signature and a promise that i'd replace it if it got busted.
i had that loan gear for over 12 weeks. once i'd gotten my new gear, i rocked on back to Nikon, handed it all over to Jan and everything was hunky dory.
i'm not sure how Canon pro services compares these days, but back then, Canon users regularly bitched about how they had no NPS equivalent at the time (or the equivalent just wasn't up to the same standard).
i've also borrowed exotic glass from NPS a couple of times (600mm f4.0 and a fisheye).
if you qualify, you're an idiot if you don't sign up.
In short, 4 business hours for loaner gear to be shipped and a one week turn around to get a shattered camera and 500 f/4 fixed.
i got sympathy pangs just reading that.
i've had gear kicked by racehorses, run over by V8 touring cars and trodden on by footy players.
a colleague once dropped an F90x off the back of a motorcycle while covering a multi-stage pushbike race.
that camera 'shattered' into a gazillion bits.
that's pretty good service, but i just have the following points to make:
1: the new CPS was launched in 2010? so now you get the same service i have been getting from NPS for 18 years?
2: $300+ to join? i have NEVER paid a cent for NPS membership beyond buying Nikon gear and i've been a member for 18 years.
i'll be putting my NPS membership to the test this week when i send a D700 in for a sensor clean, an SB-900 in for repairs and a D70 in for diagnosis/repairs.