I have a general-purpose HP laser jet black and white printer, a Laser Jet Pro M402dn. It is a network printer connected to my router through an ethernet cable, and has its own IP address. It worked flawlessly in that setup for the first two years I had it. Now intermittently it fails to print from one or two computers, both iMac 27-inch. The printer just says "error" on the LCD and the printer window from System Preferences says "Check the printer for errors". However, I can print the same document from my MacBook Pro, which accesses the network wirelessly. The iMacs are both connected to the router through ethernet cables.
I have tried uninstalling the printer from each computer and reinstalling it. I have tried rebooting the printer and the computers.
I think the problem may have started when we replaced my wife's iMac with a new one a few months ago, but I'm not sure. Nevertheless the problem is intermittent and affects both computers.
Does anyone have any idea what could be going on?
I have tried uninstalling the printer from each computer and reinstalling it. I have tried rebooting the printer and the computers.
I think the problem may have started when we replaced my wife's iMac with a new one a few months ago, but I'm not sure. Nevertheless the problem is intermittent and affects both computers.
Does anyone have any idea what could be going on?