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I don't know how I picked up this nagging thing up but all of a sudden I started getting popups in the lower right area of my browser that my Norton Antivirus has expired. Click here to install. Well, I have never installed Norton on my Windows 7 machine. I ran Malwarebytes and also a scan using Microsoft Security Essentials. Neither of them detected it let alone got rid of it. I did an internet search and found out there is a way to remove it using the Google Chrome notification settings. Worked perfectly. Just select it and then remove permanently. If you come across it just do a simple search on it. Different browsers such as IE and Firefox have different methods to remove it.
 

Growltiger

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Well done getting rid of it.

On a related subject a very elderly female relative contacted me yesterday asking for help. She said she was being blackmailed, They wanted $500 and she was scared. I could not help laughing at the idea she had done something that she could be blackmailed about. It turned out to be one of those scam emails where they quote a password and say they have a video of you from your webcam and details of the websites you have been watching and will send it to all your contacts. (She still has a yahoo email account and of course they have been hacked many times so that may be where they got the hacked password from.)

I explained that it was all lies. I was not really successful in explaining what was happening, even though she doesn't even have a webcam, and she has not been watching pornographic websites. However I did manage to persuade her not to pay the blackmail, and not to delete all her contacts. It was a reminder of how vulnerable people can be exploited.
 
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Thank You Richard.
You have been very generous in sharing your knowledge with all of us here on the Cafe.
The strange thing about this program, after I scanned with Malwarebytes and Security Essentials and found nothing, I checked to see if a new program had automatically installed. When I sorted by date installed it showed that Google Chrome was installed that same day. I know I didn't do it but when I searched the problem it made sense that it was something affecting Chrome.
 

Growltiger

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Is it possible that Norton free trial was installed by the manufacturer when you originally bought the computer? Many computers are sold like that. Then when you installed Chrome it picked up that old notification and gave it to you.
 
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Is it possible that Norton free trial was installed by the manufacturer when you originally bought the computer? Many computers are sold like that. Then when you installed Chrome it picked up that old notification and gave it to you.
I know Norton was not installed when I bought the machine.
If anything, when I first got it there may have been a pop up asking to install Norton but I'm very careful about those and never install anything Norton. Strange thing about Chrome showing up as being recently installed, I installed it a number of months ago. I thought it was possibly there because of an auto update for Chrome.
 

Growltiger

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The original popup would imply that Norton was preinstalled - well not installed but sitting there on disk demanding to be installed. So although you refused to allow installation, it is possible there were flags already set - such as the one to ask your permission to install it. So my guess is that a small bug in the Norton flags caused the spurious popup. Something like that. I don't this was malware.
 

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