I've had 2 experiences in the last little while with a particular Big Box electronics store that just blows me away. (Different stores - same chain) 1) I went to the computer service counter looking for a power supply for my desk top. After I couldn't find any on the floor. The "Tech" on the other side of the counter said...."Whats a power supply?" and then had to ask someone else if they sold "those things." 2) Last week while waiting to acquire an 8 gig Ultra II card on a raincheck I was waiting my turn for an "Associate". I over heard him explaining to another customer that his images were coming out blurry because the camera was writing the data to the card faster than the cards write speed and therefore it couldnt keep up ~ hence the blurry images. The "Associate" was trying to upsell him to a 4 gig high end card that was 50$ more than my 8 gig Ultra II. When the accociate walked away felt I had to clue this customer in. Anyone care to share thier unusually good or bad experiences with out naming the merchant(s)? How about not the infamous NYC scam stores but the bricks and mortar walk in stores?