Sigma Gray market warranty?

Joined
Mar 3, 2008
Messages
490
Location
Orange County Ca.
Does anyone know if Sigma USA does warranty repair or adjustments to gray market purchases? What are the repair alternatives to a lens purchased say from Sigma4less. I'm looking for a Sigma 150 macro, the only ones available are gray market. i don't want to buy gray but I would if I got some sort of warranty. Thanks for any response.

Gene
 
Joined
Sep 28, 2007
Messages
6,319
Location
NYC
Hey Gene. I don't think ANY company will offer a warranty on gray market items. They may do you reapairs on them, but I think you'd be paying full price for parts and labor.

The only other alternative might be the place where you purchase gray market items might offer their own type of warranty service for the goods they sell. That would probably cost you some extra money for say a 3 year extended in store warranty.
 
Joined
Mar 3, 2008
Messages
490
Location
Orange County Ca.
  • Thread Starter Thread Starter
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Hey Gene. I don't think ANY company will offer a warranty on gray market items. They may do you reapairs on them, but I think you'd be paying full price for parts and labor.

The only other alternative might be the place where you purchase gray market items might offer their own type of warranty service for the goods they sell. That would probably cost you some extra money for say a 3 year extended in store warranty.
Hi Joe,

Some companies do offer gray warranties. Canon for one doesn't care where you bought it, they will repair it as long as you can prove it is less than 14 months old. The receipt doesn't even have to be in your name. Almost anything goes.

Gene
 
Joined
May 6, 2005
Messages
5,482
Location
NY
Gene,

It's my understanding that Sigma USA will honor the 1 year international warranty that accompanies gray market Sigma products.
The benefit of buying the non-gray item is the extended warranty.
Why not give Sigma USA a call and ask them directly?
 
Joined
Mar 3, 2008
Messages
490
Location
Orange County Ca.
  • Thread Starter Thread Starter
  • #5
Gene,

It's my understanding that Sigma USA will honor the 1 year international warranty that accompanies gray market Sigma products.
The benefit of buying the non-gray item is the extended warranty.
Why not give Sigma USA a call and ask them directly?
Great idea, get it straight from the horses mouth.

Gene
 
Joined
Sep 28, 2007
Messages
6,319
Location
NYC
Hi Joe,

Some companies do offer gray warranties. Canon for one doesn't care where you bought it, they will repair it as long as you can prove it is less than 14 months old. The receipt doesn't even have to be in your name. Almost anything goes.

Gene
This I did not know!!! That's good to know.
 

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