smugmug Down

Joined
Jan 11, 2006
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Location
Clearwater, Florida
it's their worst outage ever....
i reposted it somewhere else on error

it's an amazon-based server malfunction
 
Joined
Jul 4, 2007
Messages
3,551
Location
Redmond, WA
Current Amazon reporting on the issue:

9:05 AM PDT We are currently experiencing elevated error rates with S3. We are investigating.
9:26 AM PDT We're investigating an issue affecting requests. We'll continue to post updates here.
9:48 AM PDT Just wanted to provide an update that we are currently pursuing several paths of corrective action.
10:12 AM PDT We are continuing to pursue corrective action.
10:32 AM PDT A quick update that we believe this is an issue with the communication between several Amazon S3 internal components. We do not have an ETA at this time but will continue to keep you updated.
11:01 AM PDT We're currently in the process of testing a potential solution.

http://status.aws.amazon.com/
 
J

jaymc

Guest
Good thing you can upload avatars directly from you hard drive here!

:smile:
 
Joined
Jul 4, 2007
Messages
3,551
Location
Redmond, WA
Amazon has supposedly restored service to the EU, and now claims the U.S. will be back up in an hour:

3:23 PM PDT EU service has been fully restored. We have been working on the US in parallel but restoration will take longer due to fleet size.

4:03 PM PDT We are in the process of restoring Amazon S3 US, and will shortly be bringing the web servers back online. We expect the service will be restored within 1 hour.
 
Last edited by a moderator:
Joined
Jul 4, 2007
Messages
3,551
Location
Redmond, WA
I wonder if there needs to be more than Amazon being up for smugmug to be up -- e.g. after Amazon comes back up, smugmug must make some changes. That may explain why it's still not working in Italy.

Sigh.
 
Joined
Jan 11, 2006
Messages
26,905
Location
Clearwater, Florida
smugmug is down everywhere
it is, by far, their WORST outage ever
no end in sight, apparently
i hope it'll be back up tomorrow
 

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