Tamron Service question

Hey Zach,

I've not used Tamron's service but I'm ordering the same lens so I may get the chance!

Others I kow that have had service by Tamron spoke positively about the experience.

I'd recommend giving them a call and establishing rapport with someone there and record their name. Be positive about the lens but express your hope for even better performance. When you send the lens in, reference your telephone conversation and the person you spoke with. I've found this tactic to be effective in the past with Nikon and Tokina service.

Good luck to you.... and to me!

 

Zach,

I had a new Tamron 28-75 calibrated shortly after I purchased it. Your warranty should the calibration. It did take almost 6 weeks to get mine done. I seem to recall they have an option for expedited repair, but at a cost of $50 or so.

 

If you run into an obstacle with Tamron, PM me. I contacted their CS about a rebate issue and was impressed with their service, and I have a name and email address. Based on my experience and what I hear in general, you will be OK.